# AI visibility guide
Why doesn’t ChatGPT recommend my agency?
Most agencies aren’t missing from ChatGPT’s answers because they’re bad at what they do. They’re missing because ChatGPT has never been asked about them in a way that matches how it actually categorizes businesses. Here’s what’s really going on, and how you can check it yourself in under a minute.
How do I get recommended by ChatGPT?
ChatGPT recommends businesses it has strong, consistent signal about. That comes from its training data, from being cited across the web, and from how closely your own description of your business matches the way a real prospect would phrase the question. There's no submission form and no paid placement here. The starting point is just knowing what it currently says about you, then closing the gap between how you describe yourself and how prospects actually ask.
Is my agency visible to AI right now?
Honestly, the only way to know for sure is to ask, the way a real prospect actually would. Not “do you know [agency name]”, but the real question a client would type, something like “who's a good [your category] agency?” Those two questions often get completely different answers.
AI isn't mentioning my brand at all. Is that fixable?
Often, yes. The usual cause isn't that you're obscure, it's a mismatch between how you describe your business and how AI actually categorizes that type of query. A generic one line description like “graphic design” reads very differently to AI than something specific like “graphic design agency for D2C skincare brands.” Getting more specific, and being described the same consistent way across your own site and anywhere else you're mentioned, are really the two things that move this.
How do I check if ChatGPT knows about my agency?
Run a free AI visibility audit. It asks ChatGPT the exact way a prospect would, shows you the real answer, and tells you where you stand against your actual competitors, all in under a minute.
See exactly what ChatGPT says about your agency
Free, takes under a minute, no signup required to see your first result.
Run your free algorithm checkRelated reading: Why ChatGPT recommends bigger agencies over better ones · Why ranking #1 on Google doesn’t mean ChatGPT recommends you · What is answer engine optimization? · How to get recommended by ChatGPT